RackNerd Reviews
RackNerd Customer Reviews (7)
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RackNerd FAQs
About Racknerd.com Payment Method?
"Racknerd.com" accepts the following payment methods: major credit cards (AMEX, Discover, VISA, Master), PayPal, Cryptocurrency (Bitcoin, Bitcoin Cash, Litecoin, Ethereum, USDT, USDC), Alipay/支付宝, and Wire. They have also started accepting iDEAL as a payment method. More payment methods are supported upon checking out. Please note that per their Terms of Services, they do not offer money back for their services. If you request immediate cancellation, they do not offer refunds or have a money back guarantee. Their system automatically generates renewal invoices 14 days (two weeks) before the service's renewal date.
Racknerd.com Return Policy?
RackNerd's Return Policy states that they do not offer refunds or have a money back guarantee. It is recommended that if you want to try their service prior to committing long term, you should order on a monthly basis. Refunds are issued on a case-by-case basis since by default no refunds are provided once payment is received. Many of their services incur actual costs to provision, therefore, this is why refunds are not automatically available or granted.
As for the Shipping Policy, RackNerd provides immediate delivery for services like Shared Hosting, Reseller Hosting, Hybrid Servers, and KVM Virtual Private Servers (VPS) as soon as your order and payment is received. If you have not received your service details within 30 minutes, it is recommended to check the spam folder of the email address you provided. Standard Delivery services like Dedicated Servers / Bare Metal Servers and Domain Registrations are provisioned and delivered as soon as possible once your order and payment has been received. They can however take up to 72 hours to provision, due to specific considerations of your order. If you have not received your service details within 72 hours, it is recommended to check the spam folder of the email address you provided. Colocation services are added upon your account as soon as your order and payment is received. With the great deal of variability of colocation services, RackNerd will contact you and coordinate the post-sale aspects of your order. Any time-frames or considerations that are necessary to convey will be provided to you at this time. If you have not been contacted within 24 hours, it is recommended to check the spam folder of the email address you provided. RackNerd does not charge customers for freight, and you can also get standard shipping at no cost.
About Racknerd.com Prices and Cost?
RackNerd.com offers a variety of services at different price points. For Dedicated Servers, the cost starts at $139 per month. They provide KVM VPS in various locations starting at just $1.92 per month. The Colocation Plans start from $99 per month. They also offer Hybrid Servers for $39 per month. In addition to these, they have special New Year Deals for their KVM VPS plans, which start from $11.49 per year for 1GB RAM and 1 vCPU Core, and go up to $37.38 per year for 4GB RAM and 2 vCPU Cores. Please note that prices may vary, so it's always a good idea to check the official website for the most accurate and up-to-date information.
About Racknerd.com Popular Products and Services?
RackNerd is a global provider of Infrastructure as a Service (IaaS) solutions. It offers a variety of services including Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers (VPS), and advanced DDoS Mitigation services.
The Dedicated Servers are available in both single and dual processor configurations, catering to high bandwidth needs. These servers are powered by the latest and cutting-edge Intel Xeon processors and are available with both SSD and HDD options.
RackNerd also provides KVM VPS in various locations including Los Angeles, San Jose, Seattle, Dallas, Atlanta, Chicago, New Jersey, New York, Ashburn, and Amsterdam. These VPS are powered by KVM virtualization, providing dedicated server-like features at a fraction of the cost.
The company's Colocation services range from single server colocation to full racks and private cages. These services are available in 8 different locations globally.
RackNerd also offers Fully Managed Services for those who need white glove, fully managed support. This includes WordPress Optimized infrastructure and network.
RackNerd operates out of 20 world-class datacenters across 17 different locations in North America, Europe, and Asia, providing the ultimate coverage for latency-sensitive applications.
In terms of customer support, RackNerd is available 24x7 to help with any technical issues or inquiries. The company has a reputation for its robust infrastructure and exceptional customer support.
RackNerd's services are competitively priced, making them affordable for individuals and businesses alike. The company has established itself as a reliable and customer-focused provider, offering a wide range of hosting solutions to meet various needs and budgets.
In conclusion, RackNerd is a diverse and global provider of IaaS solutions, offering an array of specialized services to cater to the diverse needs of its customers. Whether you require single processor or dual processor servers, or have high bandwidth needs, RackNerd has you covered.
How do I get in touch with RackNerd for support?
RackNerd provides several methods for getting in touch with their support team. For general inquiries, the Corporate Office Hotline is (888) 881-NERD. The Corporate Office Address is 10602 Trademark Pkwy N. Ste #511, Rancho Cucamonga, CA 91730. For specific inquiries, RackNerd provides different contact methods:
- Sales Support: For sales inquiries, you can contact them at sales@racknerd.com.
- Technical Support: RackNerd offers 24x7 support. You can open a support ticket for technical assistance.
- Billing Inquiries: For billing inquiries, you can contact their billing department.
- Abuse Complaints: For abuse complaints, you can contact RackNerd's abuse department.
Remember, before opening a ticket for a service outage, check if they are already aware of the issue and might be working on it. You can review updates on their status page. Hope this helps! If you have more questions, feel free to ask.
What services does RackNerd offer?
RackNerd is a diverse and global provider of Infrastructure as a Service solutions. They offer a range of services including Dedicated Servers, Virtual Private Servers (VPS), and Colocation.
Their Dedicated Servers are available in both single and dual processor configurations, catering to high bandwidth needs. They also provide KVM VPS in various locations such as Los Angeles, San Jose, Seattle, Dallas, Atlanta, Chicago, New Jersey, New York, Ashburn, and Amsterdam. These VPS are powered by KVM virtualization, offering dedicated server-like features at a fraction of the cost.
RackNerd's Colocation services range from single server colocation to full racks and private cages. They operate out of 20 world-class datacenters across 17 different locations in North America, Europe, and Asia, providing coverage for latency-sensitive applications.
In addition to these, they also offer Fully Managed Services and their infrastructure and network are optimized for various applications including WordPress. Their servers are powered by the latest and cutting-edge Intel Xeon processors and they provide 24x7 support. Whether you require SSD or HDD based setups, RackNerd can provide it. They also offer DDoS protected hosting, powered by the cPanel control panel.
Please note that this information is based on the latest available data and may be subject to change.
How can I contact RackNerd for further inquiries?
RackNerd can be contacted through various methods. The corporate office hotline is (888) 881-NERD. The corporate office address is 10602 Trademark Pkwy N. Ste #511, Rancho Cucamonga, CA 91730. For sales inquiries, the sales department can be reached. For support, RackNerd offers 24x7 support and tickets can be opened. For billing inquiries, the billing department can be contacted. For abuse complaints, the abuse department can be reached. Additionally, RackNerd can be contacted at sales@racknerd.com.